Privacy policy
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Privacy Policy of the mikashop Store
www.mikashop.pl
(„Store”)
Dear User!
We care about your privacy and want you to feel comfortable while using our services. Therefore, below we present key information about the principles of processing your personal data and cookie files used by our Store. This information has been prepared in accordance with the GDPR (General Data Protection Regulation).
DATA CONTROLLER
ES-COM SERVICE SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ registered office at ul. Stalowa 7, 10-429 Olsztyn, Poland, entered into the Register of Entrepreneurs of the National Court Register maintained by the DISTRICT COURT IN OLSZTYN, VIII COMMERCIAL DIVISION OF THE NATIONAL COURT REGISTER under KRS no. 0001021529, NIP (Tax ID): 7393980392, REGON: 52454866600000
If you wish to contact us regarding our processing of your personal data, please email us at: zamowienia-mikashop@es-com.pl.
YOUR RIGHTS
You have the right to request:
- access to your personal data, including obtaining a copy of your data (Art. 15 GDPR or - where applicable - Art. 13(1)(f) GDPR),
- rectification of your data (Art. 16 GDPR),
- erasure of your data (Art. 17 GDPR),
- restriction of processing (Art. 18 GDPR),
- data portability to another controller (Art. 20 GDPR).
As well as the right to:
- object at any time to the processing of your data:
- for reasons related to your particular situation – against the processing of personal data concerning you based on Art. 6(1)(f) GDPR (i.e., on legitimate interests pursued by us), including profiling (Art. 21(1) GDPR);
- where personal data are processed for direct marketing purposes, including profiling, to the extent that processing is related to such direct marketing (Art. 21(2) GDPR).
Contact us if you wish to exercise your rights. You can express your objection to our use of cookies (read more below) particularly through appropriate browser settings.
If you believe that your data is being processed unlawfully, you may submit a complaint to the President of the Personal Data Protection Office (UODO).
PERSONAL DATA AND PRIVACY
Below you will find detailed information on the processing of your data depending on your actions.
1. Placing an order in the Store - part 1
| For what purpose? | |
|---|---|
| fulfillment of your order | |
| On what legal basis? | |
| sales contract (Art. 6(1)(b) GDPR) | legal obligation related to accounting requiring us to process your personal data (Art. 6(1)(c) GDPR) |
| For how long? | |
| for the duration of the aforementioned contract | until the expiry of our legal obligation related to accounting |
| furthermore, your data will be processed until the expiry of the period during which claims may be asserted – by you or by us (more details in the last table of this section) |
|
| What happens if you do not provide data? | |
| you will not be able to place an order | |
2. Placing an order in the Store - part 2
| For what purpose? |
|---|
| improving the quality of our services thanks to reviews submitted by Users via a customer satisfaction survey platform |
| On what legal basis? |
| our legitimate interest consisting of processing your data to conduct satisfaction surveys regarding our services (Art. 6(1)(f) GDPR) |
| For how long? |
| if you do not submit a review - for 30 days from your purchase or until we uphold your objection to processing; if you submit a review - until its deletion or until we uphold your objection to processing* |
| furthermore, your data will be processed until the expiry of the period during which claims may be asserted – by you or by us (more details in the last table of this section) |
| What happens if you do not provide data? |
| we will not take your feedback regarding our services into account in our development efforts |
3. Creating an Account in the Store
| For what purpose? |
|---|
| fulfillment of the contract for providing account services in the Store |
| On what legal basis? |
| service contract (Art. 6(1)(b) GDPR) |
| For how long? |
| for the duration of the aforementioned contract |
| furthermore, your data will be processed until the expiry of the period during which claims may be asserted – by you or by us (more details in the last table of this section) |
| What happens if you do not provide data? |
| you will not be able to create an account and use its features, such as viewing order history or checking order status |
4. Contacting us (e.g., to ask a question)
| For what purpose? | |
|---|---|
| handling your inquiries or requests | |
| On what legal basis? | |
| contract or actions taken at your request prior to entering into a contract (Art. 6(1)(b) GDPR) – if your inquiry/request relates to a contract to which we are or may become a party | our legitimate interest consisting of processing your data to communicate with you (Art. 6(1)(f) GDPR) – if your inquiry/request is unrelated to a contract |
| For how long? | |
| for the duration of the binding contract or – if no contract is concluded - until the expiry of the period for asserting claims – see last table of this section* | until the expiry of the period for asserting claims – see last table of this section - or until we uphold your objection to processing* |
| furthermore, your data will be processed until the expiry of the period during which claims may be asserted – by you or by us (more details in the last table of this section) |
|
| What happens if you do not provide data? | |
| we will be unable to answer your inquiry or request | |
5. Browser settings or similar action allowing marketing activities
| For what purpose? |
|---|
| direct marketing consisting of displaying personalized ads (read more in the „Profiling” and „Cookies” sections of the Privacy Policy) |
| On what legal basis? |
| our legitimate interest consisting of data processing for the above-mentioned purpose (Art. 6(1)(f) GDPR) |
| For how long? |
| until the expiration or deletion by you of cookies used for marketing purposes* |
| What happens if you do not provide data? |
| you will not receive product or service suggestions that may interest you |
6. Browser settings or similar action allowing analytics activities
| For what purpose? |
|---|
| analyzing how you use and navigate the Store website to improve its functionality (read more in the „Analytics Activities” and „Cookies” sections of the Privacy Policy) |
| On what legal basis? |
| our legitimate interest consisting of data processing for the above-mentioned purpose (Art. 6(1)(f) GDPR) |
| For how long? |
| until the expiration or deletion by you of cookies used for analytics purposes* |
| What happens if you do not provide data? |
| we will not take your site navigation and usage patterns into account during Store development |
7. Giving consent to receive marketing content (e.g., special offers)
| For what purpose? | |
|---|---|
| sending marketing information, especially special offers | analyzing the effectiveness of messages sent to establish general rules for effective communication in our business (read more in the „Analytics Activities” section of the Privacy Policy) |
| On what legal basis? | |
| your consent to our marketing activities (Art. 6(1)(a) GDPR) | our legitimate interest consisting of data processing for the above-mentioned purpose (Art. 6(1)(f) GDPR) |
| For how long? | |
| until consent is withdrawn – remember you may withdraw consent at any time. Processing prior to withdrawal remains lawful. | until we uphold your objection to processing |
| furthermore, your data will be processed until the expiry of the period during which claims may be asserted – by you or by us (more details in the last table of this section) |
|
| What happens if you do not provide data? | |
| you will not receive our marketing materials, including info on special offers | |
8. Subscribing to the newsletter
| For what purpose? | |
|---|---|
| sending the newsletter | analyzing the effectiveness of sent content to establish general rules for effective messaging in our business (read more in the „Analytics Activities” section of the Privacy Policy) |
| On what legal basis? | |
| contract for newsletter distribution service (Art. 6(1)(b) GDPR) | our legitimate interest consisting of processing data for the above-mentioned purpose (Art. 6(1)(f) GDPR) |
| For how long? | |
| until you unsubscribe from our newsletter | until we uphold your objection to processing |
| furthermore, your data will be processed until the expiry of the period during which claims may be asserted – by you or by us (more details in the last table of this section) |
|
| What happens if you do not provide data? | |
| you will not be able to receive information regarding the Store and our services | |
9. Taking action or omission that may result in claims related to the Store or our services
| For what purpose? |
|---|
| establishment, exercise, or defense of potential claims related to the concluded contract or services provided |
| On what legal basis? |
| our legitimate interest consisting of processing personal data for the above-indicated purpose (Art. 6(1)(f) GDPR) |
| For how long? |
| until the expiry of the limitation period for claims or until we uphold your objection to processing* |
| What happens if you do not provide data? |
| inability to establish, exercise, or defend claims |
PUBLISHING DATA
If you choose to post a comment, its content and your signature will be visible to other Store users.
We do not disclose your email address to other users – unless you do so yourself.
PROFILING
As part of the Store, we perform profiling – with regard to you, this will take place if you allow such activities. Profiling involves automated assessment of products or services you might be interested in, using information about content you viewed. Consequently, advertisements for products or services displayed within the online services you use will be better tailored to you and your needs.
The profiling we perform does not result in decisions producing legal effects concerning you or similarly significantly affecting you.
ANALYTICS ACTIVITIES
Within the Store website, we conduct analytics activities aimed at increasing its intuition and accessibility – for you, this will happen if you permit such activities. As part of the analysis, we will take into account how you navigate the Store – e.g., how much time you spend on a given subpage or which areas you click. This enables us to optimize layout, appearance, and published content during Store development to improve functionality.
Additionally, if you consent to receiving marketing communications or newsletters from us, we may analyze the effectiveness of mailings. For instance, we may check if and how it influenced activity in our Store. These activities help us establish general principles for sending such messages in our business - e.g., optimal dispatch hours or effective content phrasing.
DATA SECURITY
When processing your personal data, we apply organizational and technical measures in compliance with applicable laws, including connection encryption using SSL/TLS certificates.
COOKIES
Our Store, like most websites, uses cookie files. These files:
- are stored in your device memory (computer, phone, etc.);
- do not alter the settings of your device.
In this Store, cookies are used for:
- statistical purposes
- marketing purposes
To learn how to manage cookies, including how to disable them in your browser, you can consult your browser's help file. Pressing F1 in your browser provides related info. Additionally, appropriate guidelines can be found on the following pages depending on your browser:
Below you will find information regarding the functions and validity periods of cookies processed by us.
| cookie name | cookie validity period | cookie function |
|---|---|---|
| ciasteczka | session duration | tracking traffic in the store for statistical purposes |
Using the appropriate options in your browser, you can at any time:
- delete cookies,
- block future cookie usage.
In such cases, we will no longer process them.
EXTERNAL SERVICES / DATA RECIPIENTS
We use services of third-party entities that support us in conducting business. We entrust your data to them for processing – these entities process data solely on our documented instructions.
Below is the list of recipients of your data:
| ACTION | DATA RECIPIENTS | DATA TRANSFER OUTSIDE THE EUROPEAN UNION |
|---|---|---|
| any action related to the Store | hosting provider | does not take place |
| persons cooperating with us on civil law contracts supporting our daily operations | does not take place | |
| sales management software provider | does not take place |